UX / UI Case Study
Bridging nurse practitioners with collaborating physicians
Role
Product Designer
Client
NuBridgeMD
Scope
UI/UX · Branding
Platform
Web app
01 — Overview
A compliance-first collaboration platform
NuBridgeMD connects nurse practitioners and physician assistants with licensed collaborating physicians across the United States — matching, collaboration, tasks, scheduling and billing in one dashboard.
In many US states, NPs and PAs must maintain a formal collaboration agreement with a physician to practise. Finding the right match, staying compliant, and handling the paperwork is slow, opaque and manual. NuBridgeMD turns that into a guided digital experience — verified onboarding, admin- or self-driven matching, shared documents with e-signatures, task tracking, calendaring, and per-state subscription billing via Stripe.
I designed both sides of the marketplace as distinct, role-tailored portals that share one visual system — plus the NuBridgeMD brand identity.
2
role-tailored portals on one design system
50
states of NP–MD matchmaking supported
13
core product areas designed, onboarding to billing
2
per-state subscription tiers, Stripe-powered
02 — The model
How a collaboration comes together
Verified onboarding
Role, details and documents reviewed by admin before access.
Matching
Admin pairing or direct request between NP and physician.
Collaboration
Shared documents, e-signatures, messages and history.
Tasks & calendar
Physicians assign tasks; both sides schedule appointments.
Billing & payout
Per-state subscriptions via Stripe; physician disbursements.
03 — Audiences
Two roles, two tailored portals
Nurse Practitioner / PA
Clinicians who need a compliant collaborating physician to practise — and a simple way to work with them day to day.
- Find and request a collaborating physician
- Receive and act on assigned tasks
- Share and sign documents; message and schedule
- Pick a per-state tier and pay securely
Collaborating Physician
Licensed physicians overseeing one or more NPs — assigning work, sharing prescriptions, and tracking earnings.
- Review matched NPs and accept requests
- Create and monitor tasks
- Share prescriptions and request signatures
- Track disbursements and manage payout tier
The clinician's home base
After a verified onboarding, the NP dashboard surfaces patients, tasks, unread messages and upcoming appointments at a glance. From there, clinicians discover and request collaborating physicians, work through tasks assigned to them, share and sign documents, book appointments, and manage their per-state subscription.
Guided onboarding
Three-stage tracker — details, collaboration, documents — with admin review status.
Matching
Browse suggested physicians by specialty and state, then send a collaboration request.
Collaboration hub
Documents, messages and a chronological history tab per matched physician.
Task tracker
Receive tasks from your physician and update status as you work.
Calendar
Book appointments with your collaborating physician in a weekly view.
Payment & subscription
Per-state Family Medicine or Psychiatry tiers, with a clear terms step before Stripe.
Nurse Practitioner Portal — Screens
5 items
Oversight, tasks and payouts
Physicians manage every collaboration from one place — reviewing matched NPs, assigning and monitoring tasks, sharing prescriptions and requesting signatures, scheduling appointments, and tracking earnings. Disbursement and payout views give a clear financial picture across all active collaborations.
Physician dashboard
Patients, tasks, messages and appointments at a glance.
Matching
See every paired NP with status, and accept or reject requests.
Task authoring
Create tasks for a chosen NP with due date and detailed instructions.
Collaboration
Share prescriptions, request signatures, and review full history.
Disbursement
Balance, an earnings chart, and a per-transaction history table.
Payout tiers
Compare Basic vs Full Scope collaboration and upgrade when scope grows.
Physician Portal — Screens
6 items
Brand Identity
A trustworthy, modern healthcare mark
The identity pairs a folded-bridge “N” monogram with a care-cross shield — signalling connection and clinical trust. A calm navy base, an approachable bridge-blue, and a confident care-crimson carry across product, marketing and print.
Brand Applications
4 items
Outcome
Reflection
The hardest part of a two-sided healthcare product isn't the screens — it's the trust.
Every flow had to make verification, compliance and money movement feel safe: a transparent onboarding tracker, an explicit terms step before any payment, and role-scoped views so each side only sees what's relevant to them. Designing two portals on one system kept the experience coherent while letting each role feel purpose-built.
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