UX / UI Case Study
Bridging nurse practitioners with collaborating physicians
Role
Product Designer
Client
NuBridgeMD
Scope
UI/UX · Branding
Platform
Web app
01 / Overview
A compliance-first collaboration platform
NuBridgeMD connects nurse practitioners and physician assistants with licensed collaborating physicians across the United States, with matching, collaboration, tasks, scheduling and billing in one dashboard.
In many US states, NPs and PAs must maintain a formal collaboration agreement with a physician to practise. Finding the right match, staying compliant, and handling the paperwork is slow, opaque and manual. NuBridgeMD turns that into a guided digital experience: verified onboarding, admin- or self-driven matching, shared documents with e-signatures, task tracking, calendaring, and per-state subscription billing via Stripe.
I designed both sides of the marketplace as distinct, role-tailored portals that share one visual system, plus the NuBridgeMD brand identity.
2
role-tailored portals on one design system
50
states of NP–MD matchmaking supported
13
core product areas designed, onboarding to billing
2
per-state subscription tiers, Stripe-powered
02 / The model
How a collaboration comes together
Verified onboarding
Role, details and documents reviewed by admin before access.
Matching
Admin pairing or direct request between NP and physician.
Collaboration
Shared documents, e-signatures, messages and history.
Tasks & calendar
Physicians assign tasks; both sides schedule appointments.
Billing & payout
Per-state subscriptions via Stripe; physician disbursements.
03 / Audiences
Two roles, two tailored portals
Nurse Practitioner / PA
Clinicians who need a compliant collaborating physician to practise, and a simple way to work with them day to day.
- Find and request a collaborating physician
- Receive and act on assigned tasks
- Share and sign documents; message and schedule
- Pick a per-state tier and pay securely
Collaborating Physician
Licensed physicians overseeing one or more NPs: assigning work, sharing prescriptions, and tracking earnings.
- Review matched NPs and accept requests
- Create and monitor tasks
- Share prescriptions and request signatures
- Track disbursements and manage payout tier
The clinician's home base
After a verified onboarding, the NP dashboard surfaces patients, tasks, unread messages and upcoming appointments at a glance. From there, clinicians discover and request collaborating physicians, work through tasks assigned to them, share and sign documents, book appointments, and manage their per-state subscription.
Guided onboarding
Three-stage tracker (details, collaboration, documents) with admin review status.
Matching
Browse suggested physicians by specialty and state, then send a collaboration request.
Collaboration hub
Documents, messages and a chronological history tab per matched physician.
Task tracker
Receive tasks from your physician and update status as you work.
Calendar
Book appointments with your collaborating physician in a weekly view.
Payment & subscription
Per-state Family Medicine or Psychiatry tiers, with a clear terms step before Stripe.
Nurse Practitioner Portal: Screens
5 items
Oversight, tasks and payouts
Physicians manage every collaboration from one place: reviewing matched NPs, assigning and monitoring tasks, sharing prescriptions and requesting signatures, scheduling appointments, and tracking earnings. Disbursement and payout views give a clear financial picture across all active collaborations.
Physician dashboard
Patients, tasks, messages and appointments at a glance.
Matching
See every paired NP with status, and accept or reject requests.
Task authoring
Create tasks for a chosen NP with due date and detailed instructions.
Collaboration
Share prescriptions, request signatures, and review full history.
Disbursement
Balance, an earnings chart, and a per-transaction history table.
Payout tiers
Compare Basic vs Full Scope collaboration and upgrade when scope grows.
Physician Portal: Screens
6 items
Brand Identity
A trustworthy, modern healthcare mark
The identity pairs a folded-bridge “N” monogram with a care-cross shield, signalling connection and clinical trust. A calm navy base, an approachable bridge-blue, and a confident care-crimson carry across product, marketing and print.
Brand Applications
4 items
Outcome
Reflection
The hardest part of a two-sided healthcare product isn't the screens; it's the trust.
Every flow had to make verification, compliance and money movement feel safe: a transparent onboarding tracker, an explicit terms step before any payment, and role-scoped views so each side only sees what's relevant to them. Designing two portals on one system kept the experience coherent while letting each role feel purpose-built.
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